---
title: Is Your ServiceNow Platform AI-Ready? Meet Our Specialists at the Summit
description: Meet our specialists at ServiceNow’s Put AI to Work Summit to assess your AI readiness. Get expert insights and a clear roadmap for AI adoption.
image: https://comms.kineticit.com.au/hubfs/Feature%20Image%201000x500.jpeg
---

![Kinetic IT_Low Resolution_Standard](https://comms.kineticit.com.au/hs-fs/hubfs/Kinetic%20IT_Low%20Resolution_Standard.png?width=200&height=48&name=Kinetic%20IT_Low%20Resolution_Standard.png "Kinetic IT_Low Resolution_Standard")

# Is your ServiceNow Platform AI ready?

Your organisation expects results. But how do you know what AI-powered solutions will actually work for you?

Our **AI Readiness Assessment** eliminates guesswork, giving you the confidence to lead strategic decisions about AI.

[Tell me more](https://comms.kineticit.com.au/is-your-servicenow-platform-ai-ready#ai-readiness-assessment-steps)

![ServiceNow Summits Landing Page Hero](https://comms.kineticit.com.au/hs-fs/hubfs/SN%20Landing%20Page%20Hero.png?width=1200&height=800&name=SN%20Landing%20Page%20Hero.png "ServiceNow Summits Landing Page Hero")

- ##### Talk to us at the ServiceNow Put AI to Work Summit in Perth, Melbourne & Brisbane
- ![ServiceNow AI Star](https://comms.kineticit.com.au/hs-fs/hubfs/ServiceNow%20AI%20Star.png?width=20&height=20&name=ServiceNow%20AI%20Star.png)
- ##### Talk to us at the ServiceNow Put AI to Work Summit in Perth, Melbourne & Brisbane
- ![ServiceNow AI Star](https://comms.kineticit.com.au/hs-fs/hubfs/ServiceNow%20AI%20Star.png?width=20&height=20&name=ServiceNow%20AI%20Star.png)

- ##### Talk to us at the ServiceNow Put AI to Work Summit in Perth, Melbourne & Brisbane
- ![ServiceNow AI Star](https://comms.kineticit.com.au/hs-fs/hubfs/ServiceNow%20AI%20Star.png?width=20&height=20&name=ServiceNow%20AI%20Star.png)
- ##### Talk to us at the ServiceNow Put AI to Work Summit in Perth, Melbourne & Brisbane
- ![ServiceNow AI Star](https://comms.kineticit.com.au/hs-fs/hubfs/ServiceNow%20AI%20Star.png?width=20&height=20&name=ServiceNow%20AI%20Star.png)

![KIT_Service Now logo lock up-01 1 (2)](https://comms.kineticit.com.au/hs-fs/hubfs/KIT_Service%20Now%20logo%20lock%20up-01%201%20(2).png?width=400&height=90&name=KIT_Service%20Now%20logo%20lock%20up-01%201%20(2).png "KIT_Service Now logo lock up-01 1 (2)")

# Cut through the hype and get AI working for you.

AI can be a strategic enabler. Our proven methodology simplifies AI adoption, so new tools can be introduced with measurable impact.

#### Take our **AI Readiness Assessment** and we’ll guide you through the following steps.

### Know your baseline

Before bringing AI into your ServiceNow environment, it’s important to understand if your organisation has the right foundations.

Together our specialists help you:

✔️ Understand your ServiceNow platform and business goals.  
✔️ Identify any AI capabilities you’re currently using—or could be using.  
✔️ Mitigate any potential risks in your AI adoption roadmap.

 More detail

![Know your baseline](https://comms.kineticit.com.au/hs-fs/hubfs/Steps%20for%20SN%20Landing%20Page-1.jpeg?width=800&height=533&name=Steps%20for%20SN%20Landing%20Page-1.jpeg "Know your baseline")

### Define your strategy

Align your approach to AI adoption with your goals, so that your digital transformation improves day-to-day operations.

✔️ Rectify inefficient manual workflows and database gaps before investing in ServiceNow AI tools.  
✔️ Prioritise AI use cases with the biggest operational impact.  
✔️ Engage in transparent change management from the get-go.

 More detail

![Define your strategy](https://comms.kineticit.com.au/hs-fs/hubfs/Steps%20for%20SN%20Landing%20Page-4.jpeg?width=800&height=533&name=Steps%20for%20SN%20Landing%20Page-4.jpeg "Define your strategy")

### Implement AI tools

Help your teams feel prepared, with phased deployments, transparent communication, and hands-on training.

✔️ Minimise operational risk with pilots and phased rollouts.  
✔️ Test and refine for optimal results.  
✔️ Empower teams and stakeholders with internal education.

 More detail

![Implement AI tools](https://comms.kineticit.com.au/hs-fs/hubfs/Steps%20for%20SN%20Landing%20Page-3.jpeg?width=800&height=533&name=Steps%20for%20SN%20Landing%20Page-3.jpeg "Implement AI tools")

### Measure & optimise

If you can’t measure AI’s impact, you can’t prove its value. Position IT as a driver of growth by tracking KPIs.

✔️ Define clear success metrics for AI performance.  
✔️ Monitor AI-driven efficiency and automation outcomes.  
✔️ Identify opportunities to refine and expand AI use cases.

 More detail

![Measure and optimise](https://comms.kineticit.com.au/hs-fs/hubfs/Steps%20for%20SN%20Landing%20Page-2.jpeg?width=800&height=533&name=Steps%20for%20SN%20Landing%20Page-2.jpeg "Measure and optimise")

## Visit us at the ServiceNow AI Summits

We'll be on the ground in [**Perth**](https://rsvp.servicenow.com/AISummitPerth2025?referenceSource=KineticIT), [**Melbourne**](https://rsvp.servicenow.com/AISummitMelbourne2025?referenceSource=KineticIT) and **[Brisbane](https://rsvp.servicenow.com/AISummitBrisbane2025?referenceSource=KineticIT)** to talk about getting AI ready. We hope to see you there. If you aren't already registered and would like to attend, click the button below.

Register online

## Get a proven, actionable approach to AI

Our ServiceNow specialists will guide you through a clear, unbiased evaluation of your AI readiness.

**Survey**  
A brief survey helps us understand your ServiceNow platform and business goals, shaping next steps.

**Stakeholder workshop**  
Our specialists spend time with your stakeholders to identify existing AI capabilities and potential use cases.

**Recommendations**  
We deliver a comprehensive strengths and opportunities report, in line with your ServiceNow licensing agreement.

**What’s next**  
Our specialists empower you with a detailed roadmap to effective AI implementation in your ITSM and ITOM environment.

## Be the leader who delivers results

This is what successful AI adoption looks like. This is what's possible when you start with the **right plan.**

![Pillar page icons-06-1](https://comms.kineticit.com.au/hs-fs/hubfs/Pillar%20page%20icons-06-1.png?width=101&height=101&name=Pillar%20page%20icons-06-1.png)

**Your ServiceNow AI capabilities are fully optimised**—you’re getting the most out of your existing investment.

![SIAM icons_SIAM 2-1](https://comms.kineticit.com.au/hs-fs/hubfs/SIAM%20icons_SIAM%202-1.png?width=101&height=101&name=SIAM%20icons_SIAM%202-1.png)

**Your executives see measurable impact**—AI is driving efficiency, reducing costs, and improving customer and employee experiences.

![Race](https://comms.kineticit.com.au/hs-fs/hubfs/Race.jpg?width=101&height=101&name=Race.jpg)

**Your IT team is empowered** with automation that reduces workloads and accelerates service delivery.

![KIT LABS](https://comms.kineticit.com.au/hs-fs/hubfs/KIT%20LABS.jpg?width=101&height=101&name=KIT%20LABS.jpg)

**Your organisation is ahead of the curve**, using AI to proactively solve challenges, not just react to them.

![Pillar page icons-06-1](https://comms.kineticit.com.au/hs-fs/hubfs/Pillar%20page%20icons-06-1.png?width=101&height=101&name=Pillar%20page%20icons-06-1.png)

**Your ServiceNow AI capabilities are fully optimised**—you’re getting the most out of your existing investment.

![Race](https://comms.kineticit.com.au/hs-fs/hubfs/Race.jpg?width=101&height=101&name=Race.jpg)

**Your IT team is empowered** with automation that reduces workloads and accelerates service delivery.

![SIAM icons_SIAM 2-1](https://comms.kineticit.com.au/hs-fs/hubfs/SIAM%20icons_SIAM%202-1.png?width=101&height=101&name=SIAM%20icons_SIAM%202-1.png)

**Your executives see measurable impact**—AI is driving efficiency, reducing costs, and improving customer and employee experiences.

![KIT LABS](https://comms.kineticit.com.au/hs-fs/hubfs/KIT%20LABS.jpg?width=101&height=101&name=KIT%20LABS.jpg)

**Your organisation is ahead of the curve**, using AI to proactively solve challenges, not just react to them.

![ai-summits-logo](https://comms.kineticit.com.au/hs-fs/hubfs/ai-summits-logo.png?width=197&height=100&name=ai-summits-logo.png "ai-summits-logo")

## Talk AI transformation with us

As Gold Sponsors of ServiceNow’s Put AI To Work Summit series, our team will be on the ground and ready to chat with you.

![DS](https://comms.kineticit.com.au/hs-fs/hubfs/DS.jpeg?width=250&height=375&name=DS.jpeg "DS")

**Dan Spada**  
Principal  
*All Locations*

![NR](https://comms.kineticit.com.au/hs-fs/hubfs/NR.jpeg?width=250&height=375&name=NR.jpeg "NR")

**Neil Rushton**  
Principal Consultant  
*Brisbane*

![RC](https://comms.kineticit.com.au/hs-fs/hubfs/RC.jpeg?width=250&height=375&name=RC.jpeg "RC")

**Richard Cook**  
Senior Consultant  
*Perth & Melbourne*

![JS](https://comms.kineticit.com.au/hs-fs/hubfs/JS.jpeg?width=250&height=375&name=JS.jpeg "JS")

**Jessy Singh**  
Process Specialist  
*Perth*

![CJ](https://comms.kineticit.com.au/hs-fs/hubfs/FY25%20-%20ServiceNow%20AI%20Summits%20Landing%20Page/CJ.jpeg?width=250&height=375&name=CJ.jpeg "CJ")

**Chris Jeffrey**  
Business Development  
*Melbourne & Brisbane*

![DE](https://comms.kineticit.com.au/hs-fs/hubfs/FY25%20-%20ServiceNow%20AI%20Summits%20Landing%20Page/DE.jpeg?width=250&height=375&name=DE.jpeg "DE")

**Darren Everett**  
Practice Manager  
*Perth*

![KC](https://comms.kineticit.com.au/hs-fs/hubfs/FY25%20-%20ServiceNow%20AI%20Summits%20Landing%20Page/KC.jpeg?width=250&height=375&name=KC.jpeg "KC")

**Kevin Clark**  
ServiceNow Architect  
*Melbourne*

![ai-summits-logo](https://comms.kineticit.com.au/hs-fs/hubfs/ai-summits-logo.png?width=197&height=100&name=ai-summits-logo.png "ai-summits-logo")

## Talk AI transformation with us

As Gold Sponsors of ServiceNow’s Put AI To Work Summit series, our team will be on the ground and ready to chat with you.

![DS-1](https://44135475.fs1.hubspotusercontent-na1.net/hub/44135475/hubfs/DS-1.jpeg?width=1200&length=1200&name=DS-1.jpeg)

**Dan Spada**  
Principal • *All Locations*

![NR-1](https://44135475.fs1.hubspotusercontent-na1.net/hub/44135475/hubfs/NR-1.jpeg?width=1200&length=1200&name=NR-1.jpeg)

**Neil Rushton**  
Principal Consultant • *Brisbane*

![RC-1](https://44135475.fs1.hubspotusercontent-na1.net/hub/44135475/hubfs/RC-1.jpeg?width=1200&length=1200&name=RC-1.jpeg)

**Richard Cook**  
Senior Consultant • *Perth & Melbourne*

![JS-1](https://44135475.fs1.hubspotusercontent-na1.net/hub/44135475/hubfs/JS-1.jpeg?width=1200&length=1200&name=JS-1.jpeg)

**Jessy Singh**  
Process Specialist • *Perth*

![DE-1](https://44135475.fs1.hubspotusercontent-na1.net/hub/44135475/hubfs/DE-1.jpeg?width=1200&length=1200&name=DE-1.jpeg)

**Darren Everett**  
Practice Manager • *Perth*

![KC-1](https://44135475.fs1.hubspotusercontent-na1.net/hub/44135475/hubfs/KC-1.jpeg?width=1200&length=1200&name=KC-1.jpeg)

**Kevin Clark**  
ServiceNow Architect • *Melbourne*

![CJ-1](https://44135475.fs1.hubspotusercontent-na1.net/hub/44135475/hubfs/FY25%20-%20ServiceNow%20AI%20Summits%20Landing%20Page/CJ-1.jpeg?width=1200&length=1200&name=CJ-1.jpeg)

**Chris Jeffrey**  
Business Development • *Melbourne & Brisbane*

![ai-summits-logo](https://comms.kineticit.com.au/hs-fs/hubfs/ai-summits-logo.png?width=616&height=313&name=ai-summits-logo.png)

### Get AI working for you

Talk to our expert team at ServiceNow’s AI summit and ask us about our AI Readiness Assessment. 

Register now

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